Skype outage strands 20 million users globally

THE TECHNICAL snag with VoIP player Skype which affected its free services across the globe on Wednesday morning is being blamed on the Supernodes. Its inaccessibility came into light when users across Asia, Europe and the United States started posting complaints. As per reports, nearly 20 million people were affected.
Peter Parkes, who is Skype's official blogger posted an apology on the company's behalf saying that some of the computers, which they call Supernodes due to some problem which affected accessibility to some versions of Skype. This is the second time in this year where the low cost calling service was affected with a major snag and had more adverse affects since its 2 day outage which took place in 2007. The company tried to pacify its apparently irritated users by reaching out to them via blogs and popular micro blogging as well as social networking sites.
The posts read, some of you may have problems signing in to Skype — we're investigating, and we're sorry for the disruption to your conversations and the company's engineers and site operations team are working non-stop to get things back to normal — thanks for your continued patience.
Although the company has not revealed the actual cause that left millions of users stranded, it is believed that its engineers are creating new “ mega- supernodes” which will help in stabilising the situation and help in return things to normal.